Leadership Development for Managers

10 training modules designed to develop the leadership skills of managers, enabling them to deal with the ever-changing challenges and demands of today’s workplace.

Objective:

Participants in this program will come to a better understanding of the leadership skills required to fulfill their role. They will gain a greater appreciation of their roles and responsibilities under employment legislation. They will also be given the tools to be become more effective as a coach, in resolving conflicts, in counseling and discipline and solving problems within the workplace. Throughout this training the participants will develop personally, measuring their own accomplishments by means of the Supervisor’s Self-Assessment tool, thereby becoming a greater asset to their employer.

Content:

The recommended schedule is a half-day for each session.

Session 1: Qualities of an Effective Supervisor/Manager; Supervisor’s First Self-Assessment
Session 2: Embracing Change
Session 3: Principles of ‘Due Diligence’ (OHSA)
Session 4: Employment Law (ESA, WSIA, LRA)
Session 5: Workplace Harassment (HRC)

Session 6: Coaching Skills
Session 7: Effective Communications (Group & One-to-One)
Session 8: Resolving Conflicts
Session 9: Counseling & Discipline
Session 10: Solving Problems; Dealing with Time; Supervisor’s Second Self-Assessment

Who should attend:

This course is designed for any current supervisor/manager, as well as those who may be promoted in the near future. Maximum group size is 8.